Whenever I travel by local train in Chennai in first class, if I feel any person is not having the first class ticket, then I inform him/her that, it is first class. If they know that it is first class ticket, they say so. If they know the difference between the first class and second class, and if they are having second class ticket, they would change the compartment at the next station. If they cannot understand anything, then I tell them that, they are having general ticket, and they should change to the next compartment at the next station.
Of course, the guessing is done by many factors including the dress/shoes/sandals/chappals that they wear, age, sex and many others.
For example, if a person is dressed in village grand mother style (and satisfying other qualities that I see in a person who does not have first class ticket), and gets into first class compartment, then I would definitely tell her that, it is first class compartment. If she starts asking about what is first class compartment and what is general compartment etc, then, I would assume that, she is having a general ticket, and advise her to move to general compartment at the next station.
In case if she turned out to be the wife of the founder of the second largest indian software company, she will write about me in her book, saying, a person in Chennai local train had discriminated her by her dress.
If TTE catches anyone in the first class without first class ticket, the fine would be upto 60 times to the general ticket. My intention is only to tell them that, if they don't have first class ticket, they would be liable for the fine. I felt bad many times, when I did not inform few people and later they were caught by TTE and had to pay huge fine. Just because, one person got offended, I am not going to stop informing the next person.
When that super rich woman was travelling by business class, the women infront of her might have feared that, if she is having economy ticket, then, she had to stand in the queue for few mins more because of the mistake. They might have advised her so that, she can stand few minutes less in the queue. But, that super rich woman got offended.
Another article about the same woman - http://blog.tnsatish.com/2014/07/no-money-to-start-business-famous.html
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